Frequently Asked Questions

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insurance Explained:

Many great providers choose not to take insurance because insurance companies set very low reimbursement rates and strict rules that don’t reflect the time and care you deserve. When a practice is in-network, it often means shorter visits, less flexibility, and more focus on paperwork than on you. By staying out-of-network, we’re able to spend more time with you, personalize your care, and focus fully on getting you the best results.

How to submit your Bill 101:

  • If you are concerned, before your visit, call your insurance or check your online portal to understand your out-of-network benefits and how much they reimburse. Ask about coverage percentages, deductibles, and claim submission.

  • After your appointment, you’ll receive a detailed invoice (superbill) with all the information your insurance needs.

  • Log into your insurance portal or use their app and upload the invoice under out-of-network claims. You can also mail it in if your plan requires it.

  • Once submitted, your insurance will review the claim and may reimburse you directly based on your out-of-network benefits.

  • I come to your house. To help make individuals more comfortable and for ease of scheduling (because I know everyone has a busy schedule!), I perform my treatment in the privacy of your home. I bring a treatment table and the equipment, so no need to stress about preparing anything prior to our sessions!

  • During your first session we will talk about your history and anything related to your current complaint. There is then an assessment where we look at your posture, gait, breathing mechanics, range of motion, strength and flexibility. From there we do a manual assessment to see what the soft tissue (muscles, ligaments and tendons) feel like. With all that information, in conjunction with your goals, we determine exercises and review those together with corrections on form and alignment. You are provided with a home exercise program to do between sessions. Sessions are usually about 60 minutes long.

  • This is something we can discuss together and is patient dependent. Typically we see patients 1x/week for 8-12 weeks for optimal function and safe return to all activities. This is why I strongly suggest a package model vs. one by one sessions. It holds you accountable for your health and recovery.

  • To provide the best care for patients, I am an out of network provider and do not participate with insurance. I am happy to provide you with a superbill which is a detailed receipt, that you can submit to your insurance. You will get this within 48 hours of your session. Please refer to the 'How to Submit Your Bill 101' section for more information about submitting your superbill and understanding your out-of-network benefits. If you have any other questions please feel free to reach out to me directly at Rachel@WrightChoicePT.com

  • Yes! Pelvic and orthopedic struggles affect everyone, and our services help overcome dysfunction that keep adult men and women from living their healthiest, most confident lives. While the treatment plans are different for every patient, we are confident that we can help you overcome your chronic pain and get back to wellness no matter your lifestyle

  • I am licensed in NY and CT. My home base is Scarsdale, NY, but I travel to Scarsdale, Hartsdale, Ardsley, Dobbs Ferry, Irvington, Tarrytown, Yonkers, Briarcliff, White Plains, Larchmont, New Rochelle, Chappaqua, Armonk and Greenwich. If you are curious to see if I come to your town or city please feel free to send me a message or contact me!

  • I make myself reachable as I know how important this treatment truly is. You can reach me through the submission form, via email at Rachel@wrightchoicePT.com, on Instagram through messenger @WrightchoicePT and via phone: 914-860-3529